air mini problem

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
gkozme
Posts: 1
Joined: Thu Jan 11, 2018 4:43 pm

air mini problem

Post by gkozme » Thu Jan 11, 2018 4:51 pm

Love the new mini for traveling but cannot use the app on my iPhone to connect to unit. I have contacted customer service and they could not correct the problem of the app wanting to be updated even though I am using the latest version and I was informed their research dept was looking into it and would email when they have a solution. A week later I contacted them and was told I would have to wait for an app revision.
Has anyone else experienced this problem?