how many times can you trade out cushion?

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
Michelesleeps
Posts: 9
Joined: Wed Jan 03, 2018 6:22 pm

how many times can you trade out cushion?

Post by Michelesleeps » Tue Mar 20, 2018 6:50 pm

I'm with Lyncare. I think my full face cushion is too big. Is Lyncare obligated to switch out sizes of cushion for free?

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DxRxTx
Posts: 41
Joined: Thu Jun 04, 2015 9:46 am
Location: California

Re: how many times can you trade out cushion?

Post by DxRxTx » Tue Mar 20, 2018 7:09 pm

The DME just fills the Rx. You and your healthcare provider have to get together to get the correct mask and size.

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palerider
Posts: 32300
Joined: Wed Dec 16, 2009 5:43 pm
Location: Dallas(ish).

Re: how many times can you trade out cushion?

Post by palerider » Tue Mar 20, 2018 7:12 pm

Michelesleeps wrote:
Tue Mar 20, 2018 6:50 pm
I'm with Lyncare. I think my full face cushion is too big. Is Lyncare obligated to switch out sizes of cushion for free?
Just take it back, and tell them that they gave you the wrong size mask, have them measure your face, and get the right one.

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