Anyone else experiencing connection problems here on the forum

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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Pugsy
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Re: Anyone else experiencing connection problems here on the forum

Post by Pugsy » Wed May 01, 2024 7:24 am

It's not fixed. I had that same message no less than a half a dozen times this morning within the 2 hours I have been online.
Sometimes it takes multiple times clicking on the "retry" to get it to finally load.

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vandownbytheriver
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Re: Anyone else experiencing connection problems here on the forum

Post by vandownbytheriver » Wed May 01, 2024 7:33 am

I've had it eat an entire post, crashing back to Board Index.

I've taken to copying my post to Clipboard before hitting Submit or Preview.

Is this not a sponsored platform? Are we red-headed stepchildren here? Time to complain to cpap dot com.

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vandownbytheriver
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Re: Anyone else experiencing connection problems here on the forum

Post by vandownbytheriver » Wed May 01, 2024 7:50 am

Addr: cpap@cpap.com
Subj: Problems with your sponsored forum cpaptalk

Hello. I'm a user of cpaptalk dot com... I understand you're a sponsor of the forum. I'm also a long-term customer of your company and a fellow Texan.

We're having problems with the server on the forum... sometimes it takes three tries to post a post or reply... sometimes it crashes and the reply is lost. Also the storage space for pictures is gone, we have to post links to pictures... this has been going on for a while, but the worst problem is the access problem.

I believe it reflects badly on your company to have this website forum not be well-kept and up-to-date. There is a vibrant and active community on there and I'd hate to see it wither due to neglect.

Is there anything we can do as users to help? Are funds running out? Should we start taking donations?

Thanks for your time.
__
Yours under pressure,
xxxxx

_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier
Mask: Fisher & Paykel Vitera Full Face Mask with Headgear (S, M, or L Cushion)
Additional Comments: I use O2Ring, Oscar, SleepHQ, and Cover Roll Stretch mouth tape.

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Pugsy
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Joined: Thu May 14, 2009 9:31 am
Location: Missouri, USA

Re: Anyone else experiencing connection problems here on the forum

Post by Pugsy » Wed May 01, 2024 7:55 am

vandownbytheriver wrote:
Wed May 01, 2024 7:33 am
Time to complain to cpap dot com.

That's already been done. More than once.
The owners are working on it or rather escalated the problem to whomever does their IT.

I mentioned this earlier in this thread. Did you miss it?

_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier
Additional Comments: Mask Bleep Eclipse https://bleepsleep.com/the-eclipse/
I may have to RISE but I refuse to SHINE.

If you want to try the Eclipse mask and want a special promo code to get a little off the price...send me a private message.

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Miss Emerita
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Re: Anyone else experiencing connection problems here on the forum

Post by Miss Emerita » Thu May 02, 2024 11:05 am

Just for the record: I was locked out again this a.m.

My biggest worry is that we are discouraging people from getting advice here as they confront the connection difficulties and the attachment difficulties. Pugsy, I'm sure you're concerned about this too and doing your utmost to get the changes we need. Let us know if there's anything the rest of us can do to help.
Oscar software is available at https://www.sleepfiles.com/OSCAR/

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Miss Emerita
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Re: Anyone else experiencing connection problems here on the forum

Post by Miss Emerita » Thu May 02, 2024 11:06 am

And locked out again trying to post the previous message....
Oscar software is available at https://www.sleepfiles.com/OSCAR/

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Pugsy
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Re: Anyone else experiencing connection problems here on the forum

Post by Pugsy » Thu May 02, 2024 11:19 am

It's not fixed.
I have seen the same message (I posted a screen shot of it above) no less than a half a dozen times already this morning.

Last night was so bad I couldn't get online for about an hour and I thought maybe they were working on it....so I went to bed with my fingers crossed last night.....no luck.

_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier
Additional Comments: Mask Bleep Eclipse https://bleepsleep.com/the-eclipse/
I may have to RISE but I refuse to SHINE.

If you want to try the Eclipse mask and want a special promo code to get a little off the price...send me a private message.