Manufacturers respond to SoClean inquiry

[Dog Slobber]

I sent Facebook inquiries to ResMed, Philips Respironics and Fisher & Paykel, asking about their position on using SoClean with their devices.

ResMed was pretty clear about not recommending SoClean or any third-party cleaning device and even suggested exercising caution should I use one. They were non-committal about how it impact their warranty, only directing me to where warranty information was. Reading their warranty, I can't help but believe using one would rise my warranty as it would fall outside of as using a SoClean might be interpreted as improper use.

Fisher & Paykel directed me to email their customer care team. Which I did not do.

Philips did not respond.

Attached are the complete unedited responses with my name redacted.

SoClean_ResMed.jpg

SoClean_F&P.jpg

SoClean_PR.jpg

[EricTheRead]

Thank you

[chunkyfrog]

The amount of energy exerted in marketing is inversely proportional to the quality of the product.
This is a long-standing rule of thumb, which is well worth remembering.

[Marko2019]

Hot off the press: New evidence that the SoClean gang lie with impunity.

Lying to the public is one thing - lying to a circuit court judge is something entirely different.

https://www.courtlistener.com/recap/gov ... 4.51.0.pdf

M

[chunkyfrog]

Oh, SNAP!

[WRX03]

I asked tech support about a Respironics Dreamstation I had a foam issue with. They won't say yes or no, just follow their recommendation for cleaning.

[palerider]

I asked tech support about a Respironics Dreamstation I had a foam issue with. They won't say yes or no, just follow their recommendation for cleaning.

Isn't that a "no" since their instructions don't say anything about noclean?