No preheat option

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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Jeff_Snore_No_More
Posts: 32
Joined: Fri May 11, 2018 1:10 pm

No preheat option

Post by Jeff_Snore_No_More » Sun Jun 24, 2018 8:23 am

I have a PR DreamStation BiPAP Auto. The main menu has My Info, My Provider, and My Setup. It is missing the Preheat option for the heated humidifier, which is attached to the machine. The user instructions show this option. There is no option to turn it on in the My Setup menu. Any thoughts?

JDS74
Posts: 3397
Joined: Sun Jan 23, 2011 2:57 pm
Location: South Carolina

Re: No preheat option

Post by JDS74 » Fri Jul 27, 2018 8:26 am

The user manual states (as you already know) that the PreHeat option only displays when the heated humidifier is attached to the machine.
So, If it is missing, one of two possible causes comes to mind:
1) Your heated humidifier is defective and doesn't show the main machine that it is a heated humidifier,
2) The connection between the main machine and the humidifier is defective.

One way to check is to see if the humidifier chamber plate (on the bottom) is hot (warm) first thing in the morning.
That would indicate the heater part is working.

Your might disconnect and then reconnect the humidifier to make sure the electrical contacts are clean.
In either event, perhaps it is time to have a chat with your DME to see if anything needs to be replaced.

_________________
Mask: Oracle HC452 Oral CPAP Mask
Humidifier: DreamStation Heated Humidifier
Additional Comments: EverFlo Q 3.0 Liters O2 PR DSX900 ASV
Oracle 452 Lessons Learned Updated
DSX900 AutoSV with HC150 extra humidifier and Hibernite heated hose
Settings: EPAP Min-10.0, EPAP Max-17, PS Min-3, PS Max-10, Max Pressure-20, Rate-Auto, Biflex-1.
Sleepyhead and Encore Pro 2.21.