DME Recommendations
- SakimaStorm
- Posts: 45
- Joined: Thu Aug 05, 2021 9:50 pm
DME Recommendations
Hello friends,
My neighbor and her husband had to change their insurance company to United Healthcare on Jan 1. They have been using the same (awesome) DME as me (Northstar) but was just told by UHC that they have to use one of these:
AdaptHealth
Apria
Lincare
PHM Logistics
Rotech
I know Apria has a reputation for dismal support and customer service. Of the remaining, any that you would recommend (or not recommend) based on your experience. She and her husband would greatly appreciate the information/feedback.
thanks.
My neighbor and her husband had to change their insurance company to United Healthcare on Jan 1. They have been using the same (awesome) DME as me (Northstar) but was just told by UHC that they have to use one of these:
AdaptHealth
Apria
Lincare
PHM Logistics
Rotech
I know Apria has a reputation for dismal support and customer service. Of the remaining, any that you would recommend (or not recommend) based on your experience. She and her husband would greatly appreciate the information/feedback.
thanks.
_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
Mask: Brevida™ Nasal Pillow CPAP Mask with Headgear |
Additional Comments: OSCAR - Linux - Debian 12 with KDE Plasma Desktop |
ResMed AirCurve 10 VAuto
F&P Brevida nasal pillow mask
OSCAR - Linux - Debian 12 with KDE Plasma Desktop
F&P Brevida nasal pillow mask
OSCAR - Linux - Debian 12 with KDE Plasma Desktop
Re: DME Recommendations
afaik - most places don't like UHC - so gonna be a rough year. Don't know if they have another choice next year but... sorry.
_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
Mask: AirFit™ P10 Nasal Pillow CPAP Mask with Headgear |
Humidifier: HC150 Heated Humidifier With Hose, 2 Chambers and Stand |
Last edited by SleepGeek on Mon Jan 09, 2023 2:35 pm, edited 1 time in total.
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zonkers + palerider aka GrumpyHere wrote: ↑What exactly do you think you're adding to this thread?
Re: DME Recommendations
And I can tell you that Lincare is not at all popular either.
_________________
Mask: Ultra Mirage™ Full Face CPAP Mask with Headgear |
Humidifier: IntelliPAP Integrated Heated Humidifier |
Re: DME Recommendations
Can they check with AeroFlow Sleep (online) to see if they are in-network?
_________________
Machine: AirSense 11 Autoset |
Mask: Bleep DreamPort CPAP Mask Solution |
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Machine: ResMed AirSense 11 AutoSet
Machine: ResMed AirSense 11 AutoSet
- SakimaStorm
- Posts: 45
- Joined: Thu Aug 05, 2021 9:50 pm
Re: DME Recommendations
Thank you for the responses. The ones I listed are the only ones that their new insurance told them they use.
_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
Mask: Brevida™ Nasal Pillow CPAP Mask with Headgear |
Additional Comments: OSCAR - Linux - Debian 12 with KDE Plasma Desktop |
ResMed AirCurve 10 VAuto
F&P Brevida nasal pillow mask
OSCAR - Linux - Debian 12 with KDE Plasma Desktop
F&P Brevida nasal pillow mask
OSCAR - Linux - Debian 12 with KDE Plasma Desktop
Re: DME Recommendations
I will say this, I had Lincare as my DME when I was first on my CPAP journey. I had a relatively positive experience, at the time the local office was in a nearby city (15 minutes away) and they worked well with me. Only reason I switched DMEs is because after I moved is because I switched to a different provider.
_________________
Machine: DreamStation Auto CPAP Machine with Heated Humidifier |
Mask: ResMed AirFit F30i Full Face CPAP Mask with Headgear |
Humidifier: DreamStation Heated Humidifier |
Phillips Dreamstation 2 Auto CPAP with Humidifier **
- SakimaStorm
- Posts: 45
- Joined: Thu Aug 05, 2021 9:50 pm
Re: DME Recommendations
Thank you kbh209
_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
Mask: Brevida™ Nasal Pillow CPAP Mask with Headgear |
Additional Comments: OSCAR - Linux - Debian 12 with KDE Plasma Desktop |
ResMed AirCurve 10 VAuto
F&P Brevida nasal pillow mask
OSCAR - Linux - Debian 12 with KDE Plasma Desktop
F&P Brevida nasal pillow mask
OSCAR - Linux - Debian 12 with KDE Plasma Desktop
Re: DME Recommendations
It's hit or miss with any of those. Apria is called Crapria for a reason. They have centralized billing that is wrong most of the time, and their centralized customer service stinks. You may get lucky with a local office.
Lincare also has a reputation as "Lin Don't Care", but again, a local office might be better where you are located. The others aren't well known by their bad reputation, but I wouldn't take that to mean they are necessarily better or worse. If you give their general location, someone might know of one of those that seems to do a good job.
They should make sure they know the coverage provisions of their UH plan, and wish them luck.
Lincare also has a reputation as "Lin Don't Care", but again, a local office might be better where you are located. The others aren't well known by their bad reputation, but I wouldn't take that to mean they are necessarily better or worse. If you give their general location, someone might know of one of those that seems to do a good job.
They should make sure they know the coverage provisions of their UH plan, and wish them luck.
_________________
Machine: ResMed AirSense™ 10 AutoSet™ CPAP Machine with HumidAir™ Heated Humidifier |
Mask: DreamWear Nasal CPAP Mask with Headgear |
What you need to know before you meet your DME http://tinyurl.com/2arffqx
Taming the Mirage Quattro http://tinyurl.com/2ft3lh8
Swift FX Fitting Guide http://tinyurl.com/22ur9ts
Don't Pay that Upcharge! http://tinyurl.com/2ck48rm
Taming the Mirage Quattro http://tinyurl.com/2ft3lh8
Swift FX Fitting Guide http://tinyurl.com/22ur9ts
Don't Pay that Upcharge! http://tinyurl.com/2ck48rm
- SakimaStorm
- Posts: 45
- Joined: Thu Aug 05, 2021 9:50 pm
Re: DME Recommendations
Thank you Janknitz.
We, and they, are in the Pacific Northwest. Between Seattle and Bellingham, WA.
We, and they, are in the Pacific Northwest. Between Seattle and Bellingham, WA.
_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
Mask: Brevida™ Nasal Pillow CPAP Mask with Headgear |
Additional Comments: OSCAR - Linux - Debian 12 with KDE Plasma Desktop |
ResMed AirCurve 10 VAuto
F&P Brevida nasal pillow mask
OSCAR - Linux - Debian 12 with KDE Plasma Desktop
F&P Brevida nasal pillow mask
OSCAR - Linux - Debian 12 with KDE Plasma Desktop
- chunkyfrog
- Posts: 34451
- Joined: Mon Jul 12, 2010 5:10 pm
- Location: Nebraska--I am sworn to keep the secret of this paradise.
Re: DME Recommendations
1) Ask your doctor to specify EXACTLY what you want on the prescription.
2) Do not give them a credit card number.
3) NEVER let them autoship.
It's not the end of the world--you just gotta watch whoever you use like a hawk.
And don't let them get away with anything.
2) Do not give them a credit card number.
3) NEVER let them autoship.
It's not the end of the world--you just gotta watch whoever you use like a hawk.
And don't let them get away with anything.
_________________
Mask: AirFit™ P10 For Her Nasal Pillow CPAP Mask with Headgear |
Additional Comments: Airsense 10 Autoset for Her |
- SakimaStorm
- Posts: 45
- Joined: Thu Aug 05, 2021 9:50 pm
Re: DME Recommendations
Thank you everyone for the excellent advice and recommendations. I have passed the information to my friend/neighbor and she too is very grateful.
_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
Mask: Brevida™ Nasal Pillow CPAP Mask with Headgear |
Additional Comments: OSCAR - Linux - Debian 12 with KDE Plasma Desktop |
ResMed AirCurve 10 VAuto
F&P Brevida nasal pillow mask
OSCAR - Linux - Debian 12 with KDE Plasma Desktop
F&P Brevida nasal pillow mask
OSCAR - Linux - Debian 12 with KDE Plasma Desktop