Wow, you got sat down in a conference room ... luxury! I was just handed a box in the crowded waiting room. And after using the device for a day and loading the data into Oscar, I discovered they hadn't changed the time - it was set for east coast time so 3 hours off. Makes me wonder what else wasn't set right ...bwexler wrote: ↑Fri Dec 22, 2023 10:32 pmWell, we are home from our visit to Crapria.
They were true to form. They brought us into their conference room offered us a seat and slid a nice Resmed travel case across the table and told us it is all programed and ready to go. I said I'll just open it up and take look.
Surprise, SURPRISE, it was an Airsense 10 autoset. I told Josh I had ordered an Airsense 11. He said the 10 is just as good. I said I am not accepting anything but the 11.
Josh had to go get approval from his boss and check inventory to be sure they had one. 5 minutes latter he comes back the AS11 all set up.
I can't imagen why they would want to provide me with a $319 AS 10, instead of an $800 AS11, since the get the same reimbursement from my Advantage plan either way.
Then we got to the mask. I think he had selected an N10 which is probably a great mask.
My wife is a very active sleeper. I think she will do better with a mask with a top of head hose connection like an N30i or a P30i. We wound up with the N30i.
I asked if there was a nasal mask that did not actually touch the nostrils and had a top hose connection. He said NO.
We asked Josh what if the N30i doesn't work? We have thirty days to get ONE replacement Mask.
When we got home, I pulled out my Dream Wisp and a brand new sealed backup Dream Wisp.
Looking at the N30i and the Dream Wisp, I see that the N30i seals against the nostrils, while the Wisp seals around the nose - is that correct? Just based on the pictures / videos I see on the web, the Dream Wisp looks similar to the N20, which I received; it seals around the nose also.