I'll give a call to them Monday

I've had my s9 for just over one year.

I am having the same problem now with my ResMed S9 Elite. I keep getting the heated hose fault even after swapping in a brand new hose. In fact, the only way to clear the error is by unplugging the machine as it gets locked up and the power button doesn't work. Upon reboot, it doesn't show the tempe...

Rainout was in heated hose, mask hose and mask. I was keeping humidity on 6 and temp on 70. I cranked the temp up to 80 last night. It was a bit warmer outside (20 degrees) than the previous evening, but no rainout last night.

I have that very same hose and I still get the rainout.

I have been using a ResMed S9 Elite for several months and started getting rainout within the last 3 weeks as the weather has turned colder here in the Northeast. I just picked up a ResMed hose cover to prevent this and I STILL got rainout last night. We don't currently have our heat on yet so air t...

Good to see you on this forum Mike....I found it myself after getting my machine.

I've started to get some nostril irritation. I purchased some Lanolin and it does help but the inside of my nostrils are starting to swell up a little. I have fairly large nostrils and I have been using the large size pillows but I wonder if they are still not large enough. Are they supposed to fit ...

I have a very sensitive sense of smell and find the odor of the air coming through the mask very "clinical / sterile". It is very unappealing to me. Does anyone else have this same problem? Is this something that goes away?

This has been the only mask that I have used since I got my machine (1 week ago) and so far, so good. I have gone back and forth between the medium and large pillows and think the large will work best for me. I find it very comfortable. My only complaint is that the hose does not rotate at the conne...

Thank you for the great welcome! I just woke up from my second night using it and it was a little better than the first!

Hello...I am a new user (just registered this morning). After several years of feeling tired all of the time, I was diagnosed last month with OSA after a sleep study. I just received my CPAP machine yesterday (ResMed S9 Elite) and used it for the first time last night with a ResMed Airfit P10 mask. ...