Airsense11 Software update

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
Centennial1
Posts: 19
Joined: Fri Aug 26, 2022 7:07 am

Airsense11 Software update

Post by Centennial1 » Thu Jan 11, 2024 1:46 pm

On my cpap today (1/11/24) was a message to the effect that the software was just updated.

Normally, manufacturer's update their software to provide additional functionality or correct bugs.

Do any other members know what was updated or why?

This machine has been in-service for about a year and a half.


Centennial1
Posts: 19
Joined: Fri Aug 26, 2022 7:07 am

Re: Airsense11 Software update

Post by Centennial1 » Thu Jan 11, 2024 6:36 pm

Pushed 12/11/2023
Resmed: "Complete previous feature roll-out and deliver important foundational enhancements for future product releases."

AKA, word salad

User avatar
ChicagoGranny
Posts: 14924
Joined: Sun Jan 29, 2012 1:43 pm
Location: USA

Re: Airsense11 Software update

Post by ChicagoGranny » Thu Jan 11, 2024 6:40 pm

If you don't like it, trade for a Respironics.

Really
Posts: 166
Joined: Sat Jul 05, 2008 8:27 am

Re: Airsense11 Software update

Post by Really » Thu Jan 11, 2024 8:26 pm

Centennial1 wrote:
Thu Jan 11, 2024 1:46 pm
On my cpap today (1/11/24) was a message to the effect that the software was just updated.

Normally, manufacturer's update their software to provide additional functionality or correct bugs.

Do any other members know what was updated or why?

This machine has been in-service for about a year and a half.
Not many members here have the Airsense 11 yet so it's *Like Walking in the DARK* to help or give answers.
You Can't Fix Stupid Really

User avatar
chunkyfrog
Posts: 34548
Joined: Mon Jul 12, 2010 5:10 pm
Location: Nowhere special--this year in particular.

Re: Airsense11 Software update

Post by chunkyfrog » Thu Jan 11, 2024 11:22 pm

The details are not as important as the fact that an update has occurred.
The update would not be done if it were not beneficial.
Since it is Resmed, I would not be concerned.

_________________
Mask: AirFit™ P10 For Her Nasal Pillow CPAP Mask with Headgear
Additional Comments: Airsense 10 Autoset for Her

User avatar
Justin Case
Posts: 100
Joined: Tue Feb 02, 2010 12:18 am

Re: Airsense11 Software update

Post by Justin Case » Wed Sep 04, 2024 2:37 pm

Can anyone confirm if the software update (North American version) is for the life of the machine or just during the warranty?
JC

User avatar
ChicagoGranny
Posts: 14924
Joined: Sun Jan 29, 2012 1:43 pm
Location: USA

Re: Airsense11 Software update

Post by ChicagoGranny » Wed Sep 04, 2024 3:44 pm

Justin Case wrote:
Wed Sep 04, 2024 2:37 pm
Can anyone confirm if the software update (North American version) is for the life of the machine or just during the warranty?
If you are asking whether the software reverts to the previous state when the warranty expires, the answer is no.
"It's not the number of breaths we take, it's the number of moments that take our breath away."

Cuando cuentes cuentos, cuenta cuántas cuentos cuentas.

User avatar
Justin Case
Posts: 100
Joined: Tue Feb 02, 2010 12:18 am

Re: Airsense11 Software update

Post by Justin Case » Wed Sep 04, 2024 4:35 pm

ChicagoGranny wrote:
Wed Sep 04, 2024 3:44 pm
Justin Case wrote:
Wed Sep 04, 2024 2:37 pm
Can anyone confirm if the software update (North American version) is for the life of the machine or just during the warranty?
If you are asking whether the software reverts to the previous state when the warranty expires, the answer is no.
No. I am not asking that.

Will the machine continue to receive OTA updates during its lifecycle or will it end once the warranty expires.
JC

User avatar
ChicagoGranny
Posts: 14924
Joined: Sun Jan 29, 2012 1:43 pm
Location: USA

Re: Airsense11 Software update

Post by ChicagoGranny » Wed Sep 04, 2024 4:44 pm

Updates will come as long as you have a cell connection. This process does not end when the warranty expires.
Last edited by ChicagoGranny on Thu Sep 05, 2024 12:41 pm, edited 1 time in total.
"It's not the number of breaths we take, it's the number of moments that take our breath away."

Cuando cuentes cuentos, cuenta cuántas cuentos cuentas.

User avatar
Dog Slobber
Posts: 4115
Joined: Thu Feb 15, 2018 2:05 pm
Location: Ontario, Canada

Re: Airsense11 Software update

Post by Dog Slobber » Thu Sep 05, 2024 8:02 am

ChicagoGranny wrote:
Wed Sep 04, 2024 4:44 pm
Updates will come as long as you stay registered with the myAir app or myAir online. This process does not end when the warranty expires.
Agree with receiving OTA updates being received during the life of the device, so long as a cell connection is present.
Disagree with it being tied to MyAir registration.

Having said that, only ResMed can confirm how long OTA updates will be pushed.

User avatar
ChicagoGranny
Posts: 14924
Joined: Sun Jan 29, 2012 1:43 pm
Location: USA

Re: Airsense11 Software update

Post by ChicagoGranny » Thu Sep 05, 2024 12:41 pm

Dog Slobber wrote:
Thu Sep 05, 2024 8:02 am
Disagree with it being tied to MyAir registration.
+1 I'll correct it.
"It's not the number of breaths we take, it's the number of moments that take our breath away."

Cuando cuentes cuentos, cuenta cuántas cuentos cuentas.

User avatar
Justin Case
Posts: 100
Joined: Tue Feb 02, 2010 12:18 am

Re: Airsense11 Software update

Post by Justin Case » Fri Dec 13, 2024 8:39 pm

ChicagoGranny wrote:
Wed Sep 04, 2024 4:44 pm
Updates will come as long as you have a cell connection. This process does not end when the warranty expires.
Rules in Canada are very different. Warranty is 3 years while in the USA and most other parts it's 2.

Should your DME close shop, you're out of luck since 99% of the DMEs won't assist you unless you purchase a new machine. ResMed deflects back to your DME. Should you ask again all they will do is avoid the question and provide you with a list of DMEs that carry ResMed which isn't helpful.
JC

User avatar
ChicagoGranny
Posts: 14924
Joined: Sun Jan 29, 2012 1:43 pm
Location: USA

Re: Airsense11 Software update

Post by ChicagoGranny » Sat Dec 14, 2024 9:52 am

Justin Case wrote:
Fri Dec 13, 2024 8:39 pm
Rules in Canada are very different.
The topic is updates. Your original question gets the same answer for Canada and US.
Dog Slobber wrote:
Thu Sep 05, 2024 8:02 am
OTA updates being received during the life of the device, so long as a cell connection is present.
"It's not the number of breaths we take, it's the number of moments that take our breath away."

Cuando cuentes cuentos, cuenta cuántas cuentos cuentas.

User avatar
deerslayer
Posts: 1194
Joined: Tue Dec 11, 2007 10:46 am
Location: Mid Tn

Re: Airsense11 Software update

Post by deerslayer » Sun Dec 22, 2024 6:12 pm

good to know ! i am still in my first 90 day trial of the auto set 11 , from the 10 by my cpap provider . absolutely love it.
Merry Christmas y'all from Tennessee.

_________________
MachineMask
Additional Comments: straight cpap 12.20 AHI avg.0.79
RESMED AUTOSET 11/ P 10 NASAL PILLOWS /straight cpap 11.50/ AHI 1.0 per hr

Feeling Blessed & firmly believe in The Holy Trinity 🙏