Semi-permanently disabling modem in ResMed Airsense 10

Dog Slobber · Post by **Dog Slobber** » Wed Nov 28, 2018 11:38 am

gatorback wrote: ↑
Wed Nov 28, 2018 11:02 am

If they can see your data remotely, they can probably change your settings remotely - I wouldn't like that one bit.
'They' being anyone or anything clever enough to gain access. Not just Resmed, insurance or your physician

Getting a little alarmist aren't we.

palerider · Post by **palerider** » Wed Nov 28, 2018 12:28 pm

Dog Slobber wrote: ↑
Wed Nov 28, 2018 11:38 am

gatorback wrote: ↑
Wed Nov 28, 2018 11:02 am

If they can see your data remotely, they can probably change your settings remotely - I wouldn't like that one bit.
'They' being anyone or anything clever enough to gain access. Not just Resmed, insurance or your physician
Getting a little alarmist aren't we.

Where's me tinfoil hat?

smm3cpap · Post by **smm3cpap** » Thu Jul 11, 2019 6:14 pm

Just wanted to say THANK YOU for this post!
The company that provided this CPAP is trying to perpetually milk me and my insurance company by using the wifi to collect data (WITHOUT MY PERMISSION) and then BILL the insurance company and ME for a "monitoring service" I have repeatedly refused.
Now, they will not be able to gather any data or access the CPAP remotely, saving me money, and letting me sleep in peace knowing Big Brother Rip-Off has nothing to "monitor."
I can always take the memory chip out and upload that directly to a REAL DOCTOR, the way it SHOULD BE!
Again, THANK YOU!!!

ChicagoGranny · Post by **ChicagoGranny** » Thu Jul 11, 2019 8:02 pm

smm3cpap wrote: ↑
Thu Jul 11, 2019 6:14 pm
and then BILL the insurance company and ME for a "monitoring service"

Just curious if the insurance company ever paid anything for the "monitoring service"?

smm3cpap · Post by **smm3cpap** » Thu Jul 11, 2019 11:40 pm

ChicagoGranny wrote: ↑
Thu Jul 11, 2019 8:02 pm

smm3cpap wrote: ↑
Thu Jul 11, 2019 6:14 pm
and then BILL the insurance company and ME for a "monitoring service"
Just curious if the insurance company ever paid anything for the "monitoring service"?

Probably, I asked if the insurance company [UHC] has any financial interest in the third party company supplying the device and monitoring service and all I got back was: They are an authorized supplier...

Sounds like typical UHC trying to milk the consumer any/every way they can...

ChicagoGranny · Post by **ChicagoGranny** » Fri Jul 12, 2019 5:38 am

smm3cpap wrote: ↑
Thu Jul 11, 2019 11:40 pm
I asked if the insurance company [UHC] has any financial interest in the third party company supplying the device and monitoring service

UHC has no financial interest in any equipment suppliers. Most insurance companies have authorized (in-network) suppliers with whom they have negotiated prices. This saves us money.

JayDee · Post by **JayDee** » Fri Jul 12, 2019 5:58 am

As far as I am aware, the machine connects to Resmed (the manufacturer), not to your DME. The DME *may* have your Resmed account related to their monitoring account so that they can view your data. That's probably automated - I doubt a human at the DME is logging in and scrolling through the data for all their patients on a daily basis.

In my situation. I lost group insurance earlier this year and have been a "no insurance/self-pay" patient since then. If my DME wants money for anything, they would have to contact me direct and they have not, other than an occasional robot call or mailer begging me to sign up for auto-replenishment of supplies.

I've never been billed for any sort of monitoring service either before or after my insurance ending. I'can only guess as I don't truly know, but I'm willing to bet ResMed has a bulk/corporate service plan with one or more cell phone companies that cover the APAP's cell chip that allows it to "phone home". If so, the cost of that cell service per APAP is probably quite small and is most likely factored into the price of the APAP when it's purchased. Someone may know more about that, but that's my bet. I also think that if the DME's controlled that cell connection and data upload, I would have been cut off long ago for non-payment.

If you log into your ResMed account (https://myair.resmed.com/), in the upper right of the screen, you'll see your name. If you hover or click it, you'll see a link to "My Account". In there, you will see the info they know about you. At the bottom is an option to delete your account. Personally, I like having the account. If you delete your account, you can re-add it later if you like, but I don't know if it will fill in the missing data during the period your account was deleted.

Speaking of which, I recently acquired a gently-used APAP as a backup machine. I paid cash for the machine (no insurance involved). There's no doctor or DME anywhere who has any idea I have that machine. Even with no associated Doc or DME, I was able to create another myAir account for it. The new APAP can successfully upload the night's data to that new myAir account every morning and I've not paid ResMed or anyone else for the upload cell connection.

Opinions will definitely vary, but I think the daily myAir upload a desirable feature and I'm keeping it. The myAir page is one of the pages that auto opens when I fire up my web browser each morning, so I can see how I did last night -- it's more info than the APAP screen and a few less clicks than firing up Oscar. If myAir shows a particularly bad night, *then* I'll fire up Oscar to delve deeper.

Thanks,
-JD

ChicagoGranny · Post by **ChicagoGranny** » Fri Jul 12, 2019 6:27 am

JayDee wrote: ↑
Fri Jul 12, 2019 5:58 am
it's more info than the APAP screen

Doesn't the machine display have more info than MyAir if you go into the clinical menu?

Goofproof · Post by **Goofproof** » Fri Jul 12, 2019 7:54 am

When you get EMAIL from ResMed, telling you to refrain from using Bitcoin to pay for Dates, Forever or they will report you to the CPAP Police, don't worry, and like Facebook, the spying they do is stored on site forever.

Jim

JayDee · Post by **JayDee** » Fri Jul 12, 2019 10:13 am

ChicagoGranny wrote: ↑
Fri Jul 12, 2019 6:27 am

JayDee wrote: ↑
Fri Jul 12, 2019 5:58 am
it's more info than the APAP screen
Doesn't the machine display have more info than MyAir if you go into the clinical menu?

Absolutely - is it the "extended report" or some such setting that reveals a bunch of extra info? I do glance at the home screen on the APAP as I'm groaning out of bed just to see if the AHI is wildly off normal, but I'm usually still too mentally asleep to try to go through that little screen. By the time I get to my first cuppa and get further awake at my desk and open my browser (with my set of homepages), I'm in better shape to pay attention. I have myAir as the third page up for me.

-JD

LSAT · Post by **LSAT** » Fri Jul 12, 2019 10:40 am

JayDee wrote: ↑
Fri Jul 12, 2019 5:58 am
As far as I am aware, the machine connects to Resmed (the manufacturer), not to your DME. The DME *may* have your Resmed account related to their monitoring account so that they can view your data. That's probably automated - I doubt a human at the DME is logging in and scrolling through the data for all their patients on a daily basis.

In my situation. I lost group insurance earlier this year and have been a "no insurance/self-pay" patient since then. If my DME wants money for anything, they would have to contact me direct and they have not, other than an occasional robot call or mailer begging me to sign up for auto-replenishment of supplies.

I've never been billed for any sort of monitoring service either before or after my insurance ending. I'can only guess as I don't truly know, but I'm willing to bet ResMed has a bulk/corporate service plan with one or more cell phone companies that cover the APAP's cell chip that allows it to "phone home". If so, the cost of that cell service per APAP is probably quite small and is most likely factored into the price of the APAP when it's purchased. Someone may know more about that, but that's my bet. I also think that if the DME's controlled that cell connection and data upload, I would have been cut off long ago for non-payment.

If you log into your ResMed account (https://myair.resmed.com/), in the upper right of the screen, you'll see your name. If you hover or click it, you'll see a link to "My Account". In there, you will see the info they know about you. At the bottom is an option to delete your account. Personally, I like having the account. If you delete your account, you can re-add it later if you like, but I don't know if it will fill in the missing data during the period your account was deleted.

Speaking of which, I recently acquired a gently-used APAP as a backup machine. I paid cash for the machine (no insurance involved). There's no doctor or DME anywhere who has any idea I have that machine. Even with no associated Doc or DME, I was able to create another myAir account for it. The new APAP can successfully upload the night's data to that new myAir account every morning and I've not paid ResMed or anyone else for the upload cell connection.

Opinions will definitely vary, but I think the daily myAir upload a desirable feature and I'm keeping it. The myAir page is one of the pages that auto opens when I fire up my web browser each morning, so I can see how I did last night -- it's more info than the APAP screen and a few less clicks than firing up Oscar. If myAir shows a particularly bad night, *then* I'll fire up Oscar to delve deeper.

Thanks,
-JD

JD...Go into your settings screen and find "Essentials". Make sure it is set to "plus". Your machine's sleep report screen should give you much more information than the My Air Report Card.

JayDee · Post by **JayDee** » Fri Jul 12, 2019 10:53 am

LSAT wrote: ↑
Fri Jul 12, 2019 10:40 am

JayDee wrote: ↑
Fri Jul 12, 2019 5:58 am
As far as I am aware, the machine connects to Resmed (the manufacturer), not to your DME. The DME *may* have your Resmed account related to their monitoring account so that they can view your data. That's probably automated - I doubt a human at the DME is logging in and scrolling through the data for all their patients on a daily basis.

In my situation. I lost group insurance earlier this year and have been a "no insurance/self-pay" patient since then. If my DME wants money for anything, they would have to contact me direct and they have not, other than an occasional robot call or mailer begging me to sign up for auto-replenishment of supplies.

I've never been billed for any sort of monitoring service either before or after my insurance ending. I'can only guess as I don't truly know, but I'm willing to bet ResMed has a bulk/corporate service plan with one or more cell phone companies that cover the APAP's cell chip that allows it to "phone home". If so, the cost of that cell service per APAP is probably quite small and is most likely factored into the price of the APAP when it's purchased. Someone may know more about that, but that's my bet. I also think that if the DME's controlled that cell connection and data upload, I would have been cut off long ago for non-payment.

If you log into your ResMed account (https://myair.resmed.com/), in the upper right of the screen, you'll see your name. If you hover or click it, you'll see a link to "My Account". In there, you will see the info they know about you. At the bottom is an option to delete your account. Personally, I like having the account. If you delete your account, you can re-add it later if you like, but I don't know if it will fill in the missing data during the period your account was deleted.

Speaking of which, I recently acquired a gently-used APAP as a backup machine. I paid cash for the machine (no insurance involved). There's no doctor or DME anywhere who has any idea I have that machine. Even with no associated Doc or DME, I was able to create another myAir account for it. The new APAP can successfully upload the night's data to that new myAir account every morning and I've not paid ResMed or anyone else for the upload cell connection.

Opinions will definitely vary, but I think the daily myAir upload a desirable feature and I'm keeping it. The myAir page is one of the pages that auto opens when I fire up my web browser each morning, so I can see how I did last night -- it's more info than the APAP screen and a few less clicks than firing up Oscar. If myAir shows a particularly bad night, *then* I'll fire up Oscar to delve deeper.

Thanks,
-JD
JD...Go into your settings screen and find "Essentials". Make sure it is set to "plus". Your machine's sleep report screen should give you much more information than the My Air Report Card.

Yes - "Essentials"! I couldn't recall the exact name. Right when I wake up, it's all I can do to find the off button and note the AHI number, much less try to scroll through that little screen. By the time I'm awake enough to pay attention, I'm at my desk and nursing a mug and have myAir on the big monitor.

Thanks,
-JD

smm3cpap · Post by **smm3cpap** » Fri Jul 12, 2019 11:12 am

ChicagoGranny wrote: ↑
Fri Jul 12, 2019 5:38 am

smm3cpap wrote: ↑
Thu Jul 11, 2019 11:40 pm
I asked if the insurance company [UHC] has any financial interest in the third party company supplying the device and monitoring service
UHC has no financial interest in any equipment suppliers.

There is no way you could know that.

Janknitz · Post by **Janknitz** » Fri Jul 12, 2019 11:27 am

If UHC paid for monitoring, you should have gotten an EOB stating they did.

Once you meet the compliance requirements of your insurer, nobody CARES about your data unless you happen to be working with the occasional doctor who is working closely with you to help you find optimal treatment (does such a unicorn even exist???).

So my feeling is MYOB. My machine was paid for all at once, it belongs to ME, and I'm the only one who cares about my health, not numbers to prove I'm using it so someone else will pay for it.

palerider · Post by **palerider** » Fri Jul 12, 2019 11:44 am

JayDee wrote: ↑
Fri Jul 12, 2019 5:58 am
As far as I am aware, the machine connects to Resmed (the manufacturer), not to your DME. The DME *may* have your Resmed account related to their monitoring account so that they can view your data. That's probably automated - I doubt a human at the DME is logging in and scrolling through the data for all their patients on a daily basis.

You are absolutely correct... The machines send data *to Resmed"... they use that data to better model peoples sleep, and try and (theoretically) improve their treatment algorithms... DMEs and doctors can link into that data store and pull down some of your data.

Semi-permanently disabling modem in ResMed Airsense 10

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Re: Semi-permanently disabling modem in ResMed Airsense 10

Re: Semi-permanently disabling modem in ResMed Airsense 10

Re: Semi-permanently disabling modem in ResMed Airsense 10

Re: Semi-permanently disabling modem in ResMed Airsense 10

Re: Semi-permanently disabling modem in ResMed Airsense 10

Re: Semi-permanently disabling modem in ResMed Airsense 10

Re: Semi-permanently disabling modem in ResMed Airsense 10

Re: Semi-permanently disabling modem in ResMed Airsense 10

Re: Semi-permanently disabling modem in ResMed Airsense 10

Re: Semi-permanently disabling modem in ResMed Airsense 10

Re: Semi-permanently disabling modem in ResMed Airsense 10

Re: Semi-permanently disabling modem in ResMed Airsense 10

Re: Semi-permanently disabling modem in ResMed Airsense 10

Re: Semi-permanently disabling modem in ResMed Airsense 10