Problems with myAir?

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
Metformin
Posts: 15
Joined: Tue Feb 23, 2021 12:07 pm

Problems with myAir?

Post by Metformin » Wed May 05, 2021 11:47 am

Anyone else getting a message when they go to the myAir website?
System in maintenance.

myAir is currently unavailable. We apologize for any inconvenience. Please check back soon.

Sleep well!
And when I try the myAir app:
myAIr is currently experiencing technical difficulties that we're working to resolve as quickly as possible.

During this time, you can view your downloaded data but you will not receive any new data.

New2me123
Posts: 44
Joined: Mon Mar 01, 2021 3:31 pm

Re: Problems with myAir?

Post by New2me123 » Wed May 05, 2021 12:22 pm

Yep! I just used the home+circle button press to get into clinical settings to see my data this morning

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ChicagoGranny
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Location: USA

Re: Problems with myAir?

Post by ChicagoGranny » Wed May 05, 2021 4:42 pm

Metformin wrote:
Wed May 05, 2021 11:47 am
myAir website?
Learn to use the reports in the clinician's menu on your machine display. This is easier, quicker and contains more information.

Metformin
Posts: 15
Joined: Tue Feb 23, 2021 12:07 pm

Re: Problems with myAir?

Post by Metformin » Wed May 05, 2021 6:13 pm

ChicagoGranny wrote:
Wed May 05, 2021 4:42 pm
Learn to use the reports in the clinician's menu on your machine display. This is easier, quicker and contains more information.
Care to enlighten us?

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ChicagoGranny
Posts: 15078
Joined: Sun Jan 29, 2012 1:43 pm
Location: USA

Re: Problems with myAir?

Post by ChicagoGranny » Wed May 05, 2021 6:41 pm

Metformin wrote:
Wed May 05, 2021 6:13 pm
Care to enlighten us?
Go to youtube and search for your model. Example search: "how to enter clinical menu resmed airsense 10 autoset"

If you don't find what you are looking for, post here with your exact model name.

BTW, I make a quick check of the machine display each morning as soon as I arise - hours, AHI, AI, CA, leak level, pressure - for that night. If anything is off, I might get into OSCAR.

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chunkyfrog
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Re: Problems with myAir?

Post by chunkyfrog » Wed May 05, 2021 10:55 pm

I also check the display each morning, and enter the results in a notebook.
My notebooks go back to 2010.
Hard copy is forever.
Electronic data can act like the fluff on a mature dandelion when you breathe on it.

_________________
Mask: AirFit™ P10 For Her Nasal Pillow CPAP Mask with Headgear
Additional Comments: Airsense 10 Autoset for Her

New2me123
Posts: 44
Joined: Mon Mar 01, 2021 3:31 pm

Re: Problems with myAir?

Post by New2me123 » Fri May 07, 2021 11:30 am

Metformin wrote:
Wed May 05, 2021 11:47 am
Anyone else getting a message when they go to the myAir website?
System in maintenance.

myAir is currently unavailable. We apologize for any inconvenience. Please check back soon.

Sleep well!
And when I try the myAir app:
myAIr is currently experiencing technical difficulties that we're working to resolve as quickly as possible.

During this time, you can view your downloaded data but you will not receive any new data.
Are you still having issues today? I switched machines yesterday and just added my new machine today so I don’t know if I’m having issues because of that or if the app is still have problems.

I do look at my machines report evening when I wake up but I like being able to look on my phone and have that info since my memory is exceedingly poor, so I can have my numbers.

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loggerhead12
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Joined: Fri Sep 01, 2017 4:00 pm

Re: Problems with myAir?

Post by loggerhead12 » Fri May 07, 2021 3:06 pm

New2me123 wrote:
Fri May 07, 2021 11:30 am
Are you still having issues today? I switched machines yesterday and just added my new machine today so I don’t know if I’m having issues because of that or if the app is still have problems.

I do look at my machines report evening when I wake up but I like being able to look on my phone and have that info since my memory is exceedingly poor, so I can have my numbers.
It's working, but there is a popup about technical difficulties and potential delays in showing data.