Airsense 10 new modem?

Hello!

I was reading another forum where a poster with a very low post count advised that no one should be buying a Resmed A10 line machine right now because they are updating the modem and that the older machines will no longer be comparable with any software.

Is that the case? Has anyone heard of this? I'm highly skeptical it's true but I figured I'd ask you guys.

So what do you need the modem for?????????? You will get all the help you need, right here on this forum. As to the change in software..., who cares, Sleepyhead is still here and its way BETTER than any proprietary software that the manufacturers sell to you. Mark and his sleepyhead crew wrote the software to help users like us to better understand what is going on with our therapy.... and its FREE!

I don't actually need a new modem - someone was saying not to purchase them because there is going to be an update - was just wondering whether it actually exists or not?

ramblingasian wrote:I don't actually need a new modem - someone was saying not to purchase them because there is going to be an update - was just wondering whether it actually exists or not?

the modem has nothing to do with the software, the modem just transmits data.

We'd need some info about what you're talking about. Got a link to what you're talking about?

A different modem could affect how the wireless data access by the doctor and DME works. Even if they had an improved version of the modem, I would doubt that they'd break the function of the old ones for a while.

Many of us use the SD card to transfer data to our computers to check our data. That wouldn't be affected by the modem, but could be affected if they change the hardware or software. Even then, the old version should still work.

From the other sleep apnea forum:

I tried to do my due diligence in researching the products and saw the ResMed S9 got better reviews. So I decided to choose that knowing that the Airsense10 was not a good model for here because the wireless system was being discontinued for a new version coming in the fall.

To answer you politely, as I had stated earlier, I was told at the store that there is a new modem coming out for the A-10 and that the current modem will not be compatible. The store did not try to persuade me to get the S9… In fact this store does not like ResMed Machines due to the high dissatisfaction rate from their customers. They recommend the Respironics to their customers or the F&P CPAP. I too wondered if my store at a biased… But I was I have been calling different stores in both Canada and the USA trying to sell my machine, I have been told by one store IN THE USA that they have a high return rate for the Res Med machines. If the machine works for you, then that is great! But it doesn't work for me, and I dread using it.

I cannot find any information about either the new modem or high dissatisfaction rate. That was what I was trying to figure out whether it's the case or just some random person spouting out on an internet forum.

Unless your doctor/DME/insurance requires online compliance data the modem is irrelevant.

Do they???

New poster with low post count; hmmm, sounds like a newbie taken in by DME
LIES.

I've never used an AirSense 10, but I've been considering it.
When I read this thread I downloaded the user manual.

It says:

"The data is recorded and then transferred to your provider wirelessly or via an SD card."

"In order to make sure that your data is transferred, leave your device connected to the main power at all times and make sure that it is not in Airplane Mode."

"Problem:
My data has not been sent to my provider.
Answers:
Wireless coverage may be poor. Make sure that the device is placed where there is coverage.
Data transfer is not enabled. Contact your provider to enable."

My questions:

Wireless -- is it wi-fi, bluetooth, LTE, or what?

I'm fully compliant with my xpap therapy. Nevertheless, I'm not interested in an incompetent DME getting my data. A sleep doctor, no problem, for as little time as necessary.

I currently use EncoreBasic. Wil that work for the Airsense 10?

Is all that is necessary to defeat the "call home" is to set it (and leave it) in airplane mode?

xyz wrote: I currently use EncoreBasic. Wil that work for the Airsense 10?

No, Encore Basic is a software for Respironics machines only. Won't work at all with a ResMed machine.
If you want software from ResMed for the AirSense machine you would need ResScan.

xyz wrote:Wireless -- is it wi-fi, bluetooth, LTE, or what?

Cell phone network. I don't know which particular flavor of cell phone network, and it may vary by country or region. I don't know if the variation is different hardware or different software.

BTW, the cell phone companies want to call it "wireless" instead of "cell phone" and charge more money, but it's still a cellular network, just with some technological changes.

Most of the people here who have ResMeds have been very happy with them. Occasionally someone is not happy because of a particular noise they perceive from the machine--but very few people complain of noise issues.

DME's lie like snakes. When I hear a DME say that there is a lot of patient dissatisfaction with a ResMed, what I hear is "Dude, those are the most expensive machines and they really cut into my bottom line. Therefore I'm going to try to get you to accept a cheaper brand so there's more profit in it for me."

I have no dog in this show. I have an HMO that only supplies Philips Respironics machines--no choice whatsoever if I want my insurer to pay. So I've never even tried a ResMed. I'm just telling you what I see on these boards every day.

I refused a modem. I do not like the idea of a modem for to many reasons. Maybe I am over thinking it, but the idea that someone can play with the settings sounds scary to me.


I was told it works by cellular tower, but was not sure.

arch:
> the cell phone companies want to call it "wireless" instead of "cell phone" and charge more money

Who pays for the cell time and the data charges?


ks:
> I refused a modem.

I inferred that it is a standard feature on the AirSense 10.

> I do not like the idea of a modem for to many reasons. Maybe I am over thinking it, but the idea that someone can play with the settings sounds scary to me.

Absolutely.

xyz wrote: Wireless -- is it wi-fi, bluetooth, LTE, or what?

Based on the model number of the modem in my 2014 machine (Telit model CE910-DUAL), it's 3G CDMA (EV-DO). In the US, that's compatible with Sprint or Verizon. I would not be surprised to see LTE modems in newer machines.

As an alternative to "airplane mode", it is possible to physically unplug the modem:
viewtopic/t104578/Semipermanently-disab ... se-10.html