My Letter of Appeal to the Health Insurance Company

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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roster
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My Letter of Appeal to the Health Insurance Company

Post by roster » Sun Feb 21, 2010 7:54 pm

As per a letter dated xxxxxx, from xxxxxx, Director, Individual Membership, I am writing regarding the recent rating due to the following conditions: Anxiety/stress and sleep apnea.

Regarding the diagnosis of anxiety/stress, when this diagnosis was made the medical professionals failed to diagnose the underlying cause which was obstructive sleep apnea. In December 2005, I was diagnosed with obstructive sleep apnea and began continuous positive airway pressure (CPAP) therapy. After a poor start with CPAP due to an incorrect pressure prescribed, I eventually had the machine set to an effective pressure and began getting an excellent CPAP therapy. Since this time I have no anxiety/stress problems and use no drugs or other treatments for anxiety/stress.

Regarding the diagnosis of sleep apnea, I do have obstructive sleep apnea. However it is treated effectively with CPAP. I am 100% compliant with CPAP and my therapy is very effective. I have CPAP monitoring software (Respironics Encore Pro) and monitor the effectiveness of my therapy on a daily basis.

Since beginning the CPAP therapy, I was able to increase my physical activity. I now exercise regularly and vigorously and have reduced my BMI from 25 to 22. I practice good nutrition and sleep hygiene. I rarely visit the doctor except for checkups. When I do visit the sleep doctor, I take my Encore Pro CPAP reports with me and review the high effectiveness of my CPAP therapy with the doctor.

I would appreciate it if you would review my file and consider a different rating which would result in a lower premium for my medical insurance. Thank you for your assistance, and I look forward to hearing back from you.
Well, that is my appeal. I know these guys are heavily regulated and hemmed in by government and the appeal will be quickly denied. But I will have a little satisfaction that some insurance bureaucrat had to read my letter and send out a standard form letter denial.

I thought about telling them that 50% of their policy holders have sleep-disordered breathing and 95% of those are untreated and will likely have many more claims than me.

Comments before I mail the letter will be appreciated.
Rooster
I have a vision that we will figure out an easy way to ensure that children develop wide, deep, healthy and attractive jaws and then obstructive sleep apnea becomes an obscure bit of history.https://www.youtube.com/watch?v=0ycw4uaX ... re=related

Judy R
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Re: My Letter of Appeal to the Health Insurance Company

Post by Judy R » Sun Feb 21, 2010 8:05 pm

Rooster, I think that was a well thought out and informitive letter. But being the smarty pants that I am, I would of included the statement about the other policy holders that are probably undiagnosed, .

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plr66
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Re: My Letter of Appeal to the Health Insurance Company

Post by plr66 » Sun Feb 21, 2010 8:06 pm

Looks like a great letter to me, Rooster! I would only change the "I would appreciate it if you would review...." to "I am requesting for you to review...." at the end. A little less vulnerable in the request, I think. Seems like such an appeal should also go to a higher supervisory level of the appeals dept. When I appealed my insurance company's initial denial of my request for cpap.com to be allowed as in-network, I included a 3/4" packet of every printed software report for several months to show the 100% compliance and improvement in my results. Overkill worked.
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Bob3000
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Re: My Letter of Appeal to the Health Insurance Company

Post by Bob3000 » Sun Feb 21, 2010 8:18 pm

roster wrote:
After a poor start with CPAP due to an incorrect pressure prescribed, I eventually had the machine set to an effective pressure and began getting an excellent CPAP therapy.
* I would consider cutting this line. It seems unnecessary for them to know this, and is potentially ammunition against you (e.g. "you've had a troubled history with xPAP").

* I would add a few lines plus a citation that estimates the percentage of their policy holders that are likely undiagnosed OSA sufferers, note that these patients are much more costly to insure due to the sequelae of untreated OSA, and highlight how, due to your successful xPAP treatment, you have avoided costly chronic medical conditions and will thus be a more profitable policyholder for this company.

Overall, nice letter; hopefully they will reconsider and lower your rate.

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dsm
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Re: My Letter of Appeal to the Health Insurance Company

Post by dsm » Sun Feb 21, 2010 8:33 pm

Rooster

I agree, overall a nicely worded letter & who knows, lady luck might just smile on you

DSM
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SleepingUgly
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Re: My Letter of Appeal to the Health Insurance Company

Post by SleepingUgly » Sun Feb 21, 2010 8:37 pm

Can your doc write a letter indicating that your previous diagnosis of stress/anxiety was secondary to a medical condition for which you are now treated?
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Muse-Inc
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Re: My Letter of Appeal to the Health Insurance Company

Post by Muse-Inc » Sun Feb 21, 2010 8:51 pm

While I'd like to think it'd get ya a new rating, I'm so cynical when it comes to the money-grubbing insurance companies, I'd be surprised if it has any effective...you're right someone will hafta read it, yawn, and send ya a form ltr. $60 billion in profit last year and they're raising rates...we need 'em out of the healthcare system, think how much care that $60B would have have bought.
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Catnap
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Re: My Letter of Appeal to the Health Insurance Company

Post by Catnap » Mon Feb 22, 2010 12:26 pm

Muse-Inc wrote:we need 'em out of the healthcare system, think how much care that $60B would have have bought.
Yet instead, we ended up with a healthcare proposal that requires every adult in America to buy from them. Talk about the fox guarding the henhouse

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Last edited by Catnap on Tue Feb 23, 2010 2:12 pm, edited 1 time in total.

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Catnap
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Re: My Letter of Appeal to the Health Insurance Company

Post by Catnap » Mon Feb 22, 2010 12:29 pm

PS: Good luck, Rooster!

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ozij
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Re: My Letter of Appeal to the Health Insurance Company

Post by ozij » Mon Feb 22, 2010 12:43 pm

Nice letter, Rooster.
And good comments.

plr66 -- I can just those reports falling into their laps!

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SuperGeeky
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Re: My Letter of Appeal to the Health Insurance Company

Post by SuperGeeky » Mon Feb 22, 2010 12:45 pm

Rooster, the letter was addressed to the CEO and Chairman of Board? And, did you send a copy to the Insurance Department for the State of North Carolina??

SG

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